Let’s start with that one major rule – once again: no credit card company or reputable provider will ask you by e-mail to disclose confidential access data – not even for the sake of security.
What you should also keep in mind if you want to avoid data or password theft:
– Always check the address bar in your browser. It’s best to enter the addresses of frequently visited login pages into your browser’s favourites list.
– Never click on links in a dubious e-mail. If in doubt, try instead to reach the page mentioned in the e-mail text from the home page of the organisation in question – i.e. without typing the given link in the address bar of your browser.
– If you are not sure whether an email is legitimately asking for confidential data, it is best to call the provider mentioned.
– Never give out personal information such as passwords, credit card or transaction numbers via e-mail – no matter how trustworthy the e-mail may seem.
– Only enter personal information in the usual way, for example on the online banking website. If you notice anything strange, close the connection immediately and contact the regular website operator.
– Never launch a download link directly from an email that you cannot rely on for authenticity. If possible, always start a download directly from the provider website.
– In particular, never open files attached to a suspicious e-mail.
– End each online session with a regular log-out – instead of just closing the browser window.
– Regularly check the balance of your bank account as well as transactions, for example from Internet payment service providers. This will enable you to react more quickly in the event of unauthorised debits.
– Never enter personal data on websites with an un-encrypted connection. You can tell whether a website communicates with your browser in encrypted form by the abbreviation “https://” in the address line and by the small padlock symbol next to the browser’s address line.
– Always make sure that your antivirus software is up-to-date and that the firewall is active.